Q: Can I use a gas oven to dry out my H2Out dehumidifier?

A: Yes. The best way to dry your H2Out with natural gas is to use the stovetop and a heavy pan. Natural Gas produces too much moisture as it burns to dry out your unit, propane is the same. Put stove burner to "low", place the H2Out inside the pan and place a lid upon the pan slightly askew to let out steam. After a few minutes, remove the lid and let any accumulated moisture dry off of the pan surface. Replace the lid and repeat this process until no more moisture is present.

Q: How long do your renewable dehumidifiers last?

A: As long as you "recharge" your unit per the instructions, it will last for years!

Q: What is silica gel?

A: Silica Gel has been the desiccant of choice by government and industry since World War II. By 'surface adsorption', Silica Gel soaks up excess humidity from the air. It prevents condensation within enclosed areas which causes irreparable damage: rust, corrosion, tarnish, oxidation, mildew, fungus, mold, odor, spoilage, spotting, toning, stains on stamps & documents; fogging of lenses; deterioration of foods and medicines. Silica gel has ability to adsorb up to one third of its own weight in water vapor. This adsorption efficiency is approximately 35% greater than typical desiccant clays.

Q: My H2Out turns pink after only a couple days, what could be the problem?

A: The quick color change you are seeing is only on the outer layers of the beads inside as they are the first exposed to moisture. The interior is still waiting to get the chance to adsorb some itself. If you have a LED style flashlight, hold it up to the side of the unit and the interior will be illuminated, allowing you clear view of the color. Now, that being said, the pink color will begin to appear after only 8% of its capacity is reached, so, there is a long way to go until saturated. Most of the pink color will actually disappear to a very pale light pink before the unit is truly saturated.

Q: What types of things can I use your product for?

A: Our products can be used to protect a variety of items from moisture:

  • Tool boxes
  • Storage containers
  • Safes and vaults
  • Firearms
  • Photos/Documents
  • Vehicles
  • Cargo holds on RVs, boats, etc
  • Collectibles (stamps, coins, etc.)
  • Metal and machine parts
  • Industrial equipment
  • Pharmaceuticals and vitamins
  • Electronics
  • Military instruments
  • Photographic equipment and film
  • Medical equipment
  • Leather products
  • Seeds
  • Jewelry.....and more!

AVD: Returns, Exchanges, and Warranty

H2Out, Inc.
("Manufacturer") Warrants each consumer buyer of its H2Out Air Vent Dryer products ("Buyer") from the date of invoice or sales receipt, that goods of its manufacture ("Goods") shall be free from defects of materials and workmanship for a period of 1 year from date of purchase.

Manufacturer's sole obligation under the foregoing warranty will be limited to either:
-
at manufacturers option
-

  1. Repairing or replacing defective goods (subject to limitations hereinafter provided) or
  2. Refunding the purchase price paid by the Buyer, and Buyer's exclusive remedy for breach of any such warranty will be enforcement of such obligations of the Manufacturer. If the Manufacturer so requests the return of such Goods, the Goods will be redelivered to the Manufacturer in accordance with the Manufacturer's instructions. The remedies contained herein shall constitute the sole recourse of the Buyer against the Manufacturer for breach of warranty.

IN NO EVENT SHALL THE MANUFACTURER'S LIABILITY FOR ANY CLAIM FOR DAMAGES ARISING OUT OF THE MANUFACTURE, SALE, DELIVERY, OR USE OF THE GOODS EXCEED THE PURCHASE PRICE.

The foregoing Warranty will not extend to goods subject to misuse, neglect, accident, improper installation or maintenance, or have been repaired by anyone other than the Manufacturer or its authorized representative.

THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OF MERCHANTABILITY, FITNESS FOR PURPOSE OF ANY OTHER TYPE, WHETHER EXPRESSED OR IMPLIED.

No person may vary the forgoing warranty or remedies, except in writing signed by a duly authorized officer of the Manufacturer. The Buyer's acceptance of delivery of the GOODS constitutes acceptance of the foregoing warranty and remedies, and all conditions and limitations thereof.

H2OutCanada recommends you retain your sales receipt as proof of purchase.